Privacy Policy

Who we are

Veloryn is an AI operations company that designs, deploys, and operates AI systems for businesses. We operate across Singapore, the United Arab Emirates, and Vietnam. If you have any questions about this policy or how we handle your information, you can contact us at legal [at] veloryn.ai.

What information we collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website. Information you give us directly includes your name, company name, job title, company website, email address, phone number, country, company size, and any details you share in the enquiry form on our Get Started page. Information collected automatically includes your IP address, browser type, pages visited, time spent on pages, and how you arrived at our website. This is collected through standard website analytics tools.

How we use your information

We use the information you provide to respond to your enquiry, prepare for your Ops Audit session, follow up after your session, and communicate with you about your request. We use automatically collected information to understand how visitors use our website and to improve it over time. We do not use your information for advertising. We do not sell your information to third parties. We do not add you to mailing lists without your consent.

How long we keep your information

We keep your enquiry information for as long as necessary to manage our relationship with you. If you ask us to delete your information, we will do so promptly unless we are required to retain it for legal or operational reasons.

How we store and protect your information

Your information is stored securely. Form submissions are processed via encrypted connections and stored in access-controlled systems. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure. We cannot guarantee absolute security but we take our responsibility to protect your information seriously.

Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our website and business, including scheduling tools and communication platforms. These providers are only permitted to use your information to perform services on our behalf. We may disclose your information if required to do so by law or in response to a valid legal request.

Cookies

Our website uses cookies to understand how visitors use the site and to improve the experience over time. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website. We do not use cookies to track you across other websites or to serve you advertising.

Your rights

You have the following rights regarding your personal information:

• — The right to request access to the personal information we hold about you.
• — The right to request that we correct inaccurate information.
• — The right to request that we delete your information.
• — The right to withdraw consent at any time where consent is the basis for processing.

To exercise any of these rights, contact us at legal [at] veloryn.ai. We will respond within a reasonable timeframe.

Third party links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have any questions about this privacy policy or how we handle your information, please contact us at legal [at] veloryn.ai. We respond within one business day.